Terms of Service
Last updated: February 2026
Acceptance of Terms
By accessing or using Citadel's platform, website, or any related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
Description of Service
Citadel provides a platform that enables users to hold cryptocurrency and spend it at checkout through instant conversion. Our services include virtual and physical card issuance, vault management, spending controls, and related financial tools.
Eligibility
You must be at least 18 years old and legally able to enter into binding agreements in your jurisdiction to use Citadel. By creating an account, you represent and warrant that you meet these requirements.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Uses
You may not use Citadel for any unlawful purpose, to violate any applicable laws or regulations, to engage in money laundering or terrorist financing, or to interfere with the proper functioning of our platform.
Intellectual Property
All content, features, and functionality of the Citadel platform, including but not limited to text, graphics, logos, and software, are the exclusive property of Citadel and are protected by copyright, trademark, and other intellectual property laws.
Limitation of Liability
To the fullest extent permitted by law, Citadel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to loss of profits, data, or digital assets.
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free. Cryptocurrency values are volatile and past performance is not indicative of future results.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes by posting the updated terms on our platform. Your continued use of Citadel after such changes constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at legal@citadel.money.